Important Shipping Information for US Customers

IMPORTANT: Due to recent changes in US import/export regulations, customers will be responsible for paying an additional 20-30% of the product value in customs duties and handling/clearance fees AFTER delivery. These fees are NOT included in your checkout total and must be paid directly to the shipping carrier (FedEx). Please read this information carefully before placing your order.

Current Shipping Status to the United States

While we normally ship products from our Japan warehouse to the US without restrictions, we currently have limited shipping options due to recent regulatory changes. We apologize for any inconvenience this may cause.

📦 Current Shipping Details

Available Shipping Method FedEx ONLY
Shipping Cost $29.00 USD
Estimated Delivery Time 5-7 Business Days
Customs Duties
+ Handling/Clearance Fees		 Customer pays to FedEx
Two Separate Charges Apply:
• Customs Duties (varies by product)
• Handling & Clearance Fees
Total: 20-30% of product value
Paid directly to FedEx after delivery

💵 Understanding All Additional Fees

You Will Be Charged TWO Types of Fees After Delivery:
  • Customs Duties: Import taxes based on product category and value
  • Handling/Clearance Fees: Additional fees for customs processing and handling
  • Combined Total: These two fees typically add up to 20-30% of product value
  • Payment To: These fees are paid to the shipping carrier (FedEx), not to us
  • Payment Timing: Paid separately after delivery, not at checkout
  • Invoice: You will receive a payment notice from the carrier after package delivery

💰 Cost Example Breakdown

For a $100 product order:
Product Cost: $100
Shipping (FedEx): $29
+ Customs Duties & Handling/Clearance Fees: ~$20-30
(Paid to shipping carrier after delivery)
Estimated Total: $149-159

📋 Payment Process for Additional Fees

1
Package Delivery

Receive your package via FedEx

2
Receive Invoice

FedEx sends fee payment notice after delivery

3
Pay Fees to FedEx

Pay all fees directly to FedEx using the invoice

⚠️ Important Note: After receiving your package, you will receive a payment notification from FedEx for customs duties and handling/clearance fees. Please use this notification to complete the payment directly to FedEx. These fees are NOT included in your checkout total and are NOT paid to us.

❓ Frequently Asked Questions

Q: Why are there two different types of fees?

A: US customs charges both import duties (taxes on imported goods) AND separate handling/clearance fees for processing your package through customs. Both are mandatory and collected by FedEx after delivery.

Q: Can I pay these additional fees at checkout?

A: No, customs duties and handling fees cannot be paid at checkout. They must be paid directly to FedEx after you receive the package, using the invoice provided by FedEx.

Q: Are there any other shipping methods available?

A: Currently, FedEx is the only available shipping method to the United States due to regulatory restrictions.

Q: How can I calculate my total cost?

A: Calculate your estimated total as follows:
Product Price + $29 (shipping) + 20-30% of Product Price (customs & handling fees) = Total Cost
Example: $100 product + $29 shipping + $20-30 fees = $149-159 total

✅ Before You Order - Please Confirm

I understand and accept that I will pay:
• Shipping: $29 USD (FedEx only) - At checkout
• Customs & Handling Fees: 20-30% of product value
• Paid directly to FedEx after delivery
Total additional fees to FedEx: 20-30% of product value

Have questions about shipping to the US?

Contact Our Support Team
Last Updated: September 2025